Services and Support Offered at the Singapore Airlines Los Angeles Office
- Airlines Office
- 1 day ago
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Singapore Airlines, renowned for its world-class service and luxurious travel experience, operates a dedicated office in Los Angeles to provide superior customer service and support. Whether you're flying for business or leisure, the Singapore Airlines Los Angeles Office ensures smooth booking assistance, personalized travel support, and reliable information for passengers flying out of Southern California.
This comprehensive guide outlines all essential information about the Singapore Airlines Los Angeles office, including its location, contact details, available services, airport operations, and more.
Singapore Airlines Los Angeles Office Address
Singapore Airlines5901 Century Blvd, Suite 750, Los Angeles, CA 90045, United States
The office is located near Los Angeles International Airport (LAX), making it easily accessible for travelers needing in-person assistance related to their flights or travel plans.
Contact Information – Singapore Airlines L.A. Office
Passengers can reach the Singapore Airlines Los Angeles team via the following methods:
Phone Number (Reservations & General Support): +1 (800) 742-3333 (U.S. Toll-Free)
Corporate Office Line (Local): +1 (310) 646-9727
Fax: +1 (310) 646-3663
Email Support: usa_feedback@singaporeair.com.sg
Working Hours: Monday to Friday, 9:00 AM – 5:00 PM (Closed on public holidays)
Singapore Airlines at Los Angeles International Airport (LAX)
Singapore Airlines operates daily flights from Los Angeles International Airport (LAX), offering long-haul international routes with unmatched service standards.
Airport Terminal Details:
Departure Terminal: Tom Bradley International Terminal (TBIT), LAX
Check-in Counters: Row C – Open approximately 4 hours before departure
Baggage Claim: Tom Bradley International Arrivals Level
Lounges: Eligible travelers may access the Star Alliance Lounge in the TBIT
Ground Services Partner: Swissport
Services Offered by the Singapore Airlines Los Angeles Office
The Los Angeles office of Singapore Airlines caters to a wide range of services to support both individual and corporate clients. Here are the major services provided:
Flight Reservations & Modifications
Book domestic and international flights
Modify or cancel your existing itineraries
Manage seat selection, meals, and special requests
Upgrade tickets using Kris Flyer miles or cash
Baggage Assistance
Guidance on baggage allowance
Help with lost or delayed baggage claims
Special baggage handling (sports gear, musical instruments, etc.)
Kris Flyer & PPS Club Support
Enroll in Kris Flyer frequent flyer program
Redeem miles for flights or upgrades
Assistance with tier upgrades and benefits
Claim missing miles post-travel
Special Passenger Assistance
Request for mobility services and wheelchair access
Booking for unaccompanied minors
Special dietary meal requests
Medical assistance or clearance documentation
Group & Corporate Bookings
Tailored booking support for business groups
Corporate fare packages and negotiations
Dedicated travel coordinator services
Travel Classes Offered by Singapore Airlines at LAX
Singapore Airlines is globally recognized for its elite cabin products. Travelers from Los Angeles can choose from the following classes:
Suites Class: Ultra-private cabins (available on select A380 routes)
First Class: Exceptional comfort with private cabins and fine dining
Business Class: Fully-flat beds, gourmet meals, and exclusive lounge access
Premium Economy Class: More space, priority check-in, and premium amenities
Economy Class: Comfortable seating with personalized entertainment
Each class includes world-class inflight entertainment, curated menus, and signature Singaporean hospitality.
Immigration, Visa & Document Verification
The Singapore Airlines Los Angeles Office also assists with the following:
Visa and transit requirement information
Travel advisories and health documentation (COVID-19 protocols, vaccination proofs)
Passport validity checks and entry requirements for destination countries
Pre-departure testing and document clearance for international travel
Why Visit the Singapore Airlines Los Angeles Office?
Although most services can be handled online or via the Singapore Air mobile app, visiting the Los Angeles office may be beneficial for:
Resolving complex booking or rebooking issues
Receiving personalized fare quotes or group rates
Getting printed tickets, vouchers, or travel receipts
Assistance with Kris Flyer account recovery or mileage redemptions
Making last-minute travel changes in person
Singapore Airlines Routes from Los Angeles
Singapore Airlines operates both non-stop and one-stop flights from Los Angeles to major global destinations, such as:
Non-Stop Flights:
Singapore (SIN) – Approx. 17.5-hour direct flight
Tokyo (NRT) – As part of fifth-freedom rights
Seoul (ICN) – Connecting service with through check-in
Popular Connecting Destinations via Singapore:
Bangkok, Thailand
Jakarta, Indonesia
Kuala Lumpur, Malaysia
Sydney, Australia
London, UK
Mumbai, India
Directions to the Singapore Airlines Los Angeles Office
The Singapore Airlines office is located just a few minutes from LAX. Here's how to reach it:
By Car:
Use I-405 or Sepulveda Blvd and exit at Century Blvd
Parking is available in nearby public garages or metered spaces
By Public Transit:
Use Metro Bus Line 117 or 232 to reach Century Blvd
Alternatively, take the LAX Fly Away bus and walk from the LAX terminal area
Business Travel with Singapore Airlines
Singapore Airlines has a strong reputation among corporate clients for:
Flexible fare structures
Priority check-in and boarding
Corporate Kris Flyer benefits
Personalized travel account management
To inquire about a corporate travel program, visit the Los Angeles office or email the corporate support desk at us_corporate@singaporeair.com.sg
Final Thoughts
Whether you're flying for business, leisure, or planning group travel, the Singapore Airlines Los Angeles Office is your gateway to world-class aviation service. With a convenient location, knowledgeable staff, and a comprehensive service offering, it’s the ideal stop for all your pre-flight needs.
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