Flight Information and Baggage Services at British Airways Boston Office

The British Airways Boston Office serves as a dedicated point of support for passengers traveling between the United States, the United Kingdom, and beyond. With daily operations from Boston Logan International Airport (BOS), British Airways connects travelers to London Heathrow (LHR) and onward to destinations across Europe, Asia, Africa, and the Middle East. Whether you need ticket booking, flight management, baggage services, or loyalty program assistance, the Boston office is ready to help.

British Airways Boston Office Address

British Airways – Boston Office Logan International Airport (BOS), Terminal E1 Harborside Dr Boston, MA 02128, United States

British Airways Boston Contact Information

• Customer Service (USA): +1 800 247 9297

• Boston Office Phone: +1 857 233 8000

• Baggage Services (BOS): +1 617 561 1700

• Cargo Services: +1 617 567 5555

• Website: www.britishairways.com

Working Hours of British Airways Boston Office

• Ticketing & Sales Desk: Monday – Friday, 9:00 AM – 6:00 PM

• Airport Check-in Counters (BOS): Open 3 hours before departure, close 1 hour prior

• Customer Support Hotline: 24/7 available

Services Provided at British Airways Boston Office

1. Flight Reservations & Ticketing

• Booking one-way, round-trip, and multi-city flights.

• Group and business travel bookings.

• Assistance with upgrades to Premium Economy, Business, and First Class.

2. Flight Changes & Refunds

• Date and time modifications.

• Ticket cancellations and refund requests.

• Rebooking during flight delays or cancellations.

3. Baggage Services

• Baggage allowance information.

• Excess baggage purchases.

• Reporting lost, delayed, or damaged luggage.

4. British Airways Executive Club

• Enrollment in the loyalty program.

• Using Avios points for tickets, upgrades, and partner services.

• Managing tier benefits: Blue, Bronze, Silver, and Gold.

5. Special Travel Assistance

• Wheelchair and mobility aid services.

• Booking for unaccompanied minors.

• Pet travel arrangements and medical support.

6. Cargo Services

• Air freight bookings from Boston.

• Handling perishable, valuable, and oversized cargo.

• Secure logistics support through British Airways World Cargo.

Popular Routes from Boston with British Airways

From Boston Logan International Airport (BOS), British Airways operates daily flights to:

• Boston → London Heathrow (LHR)

From London, passengers can connect to:

• Europe: Paris, Rome, Madrid, Amsterdam, Berlin.

• Asia: Tokyo, Hong Kong, Delhi, Singapore.

• Africa: Johannesburg, Lagos, Nairobi, Accra.

• Middle East: Dubai, Abu Dhabi, Doha.

• Australia: Sydney, Melbourne (via connections).

Why Contact the British Airways Boston Office?

Travelers may need to contact the Boston office for:

• Booking tickets and making flight changes.

• Refunds and rebooking assistance.

• Baggage claims and inquiries.

• Managing loyalty program benefits.

• Special travel arrangements.

• Cargo handling and freight solutions.

Travel Tips for British Airways Passengers from Boston

• Arrive at Logan Airport at least 3 hours before departure for international flights.

• Use the British Airways mobile app for online check-in and real-time flight updates.

• Join the Executive Club to collect Avios and enjoy exclusive perks.

• Review UK and Schengen visa requirements before travel.

Conclusion

The British Airways Boston Office is the go-to resource for travelers seeking ticketing, baggage services, loyalty program support, and cargo assistance. With daily flights to London Heathrow and excellent onward connections worldwide, British Airways ensures a comfortable and efficient travel experience for passengers flying from Boston.