Complete Information About Pegasus Airlines Brussels Office and Its Services

Pegasus Airlines, one of Turkey’s leading low-cost carriers, has built a global reputation for providing affordable, efficient, and customer-friendly flight services. The Pegasus Airlines Brussels Office plays a crucial role in serving passengers across Belgium and Europe, helping travelers connect to over 120 destinations worldwide. Conveniently located in Brussels, this office offers complete travel solutions from flight bookings to customer assistance ensuring passengers enjoy a seamless experience with the airline’s modern fleet and top-tier operational excellence.

Pegasus Airlines Brussels Office Contact Information

Office Address: Pegasus Airlines Brussels Office Brussels Airport (BRU), Leopoldlaan,1930 Zaventem, Brussels, Belgium

Phone Number:+32 2 753 77 53 (Local Office)+90 850 250 67 77 (Pegasus Airlines 24/7 Global Call Center)

Email:info@flypgs.com

Working Hours: Monday – Friday: 9:00 AM – 6:00 PM Saturday: 10:00 AM – 3:00 PM Sunday: Closed

Services Provided at the Pegasus Airlines Brussels Office

The Pegasus Airlines Brussels Office is dedicated to delivering customer-focused support and operational efficiency. Passengers can rely on the experienced staff for all flight and travel-related needs.

1. Flight Bookings and Reservations

The Brussels office assists customers in making new flight reservations or managing existing ones. Services include:

• Booking domestic and international flights

• Managing ticket modifications and cancellations

• Fare quotations and flight upgrades

• Group and corporate travel bookings

• Special offers and promotional fares

Passengers can also receive personalized assistance for connecting flights through Pegasus Airlines’ hub in Istanbul Sabiha Gökçen International Airport (SAW).

2. Baggage Policy and Assistance

Travelers can get detailed information about Pegasus Airlines’ baggage rules and support for any luggage-related concerns.

• Checked baggage allowance and excess baggage purchases

• Cabin baggage size and weight limits

• Lost or delayed baggage assistance

• Special baggage (sports equipment, instruments, etc.)

The Brussels office ensures passengers understand baggage guidelines, avoiding last-minute airport inconveniences.

3. Check-In and Boarding Services

The Pegasus Airlines Brussels Office helps passengers with check-in procedures and flight documentation.

• Online check-in guidance (available 72 hours to 1 hour before departure)

• Airport check-in assistance at Brussels Airport counters

• Boarding pass printing and reissuance

• Special service arrangements for mobility-impaired passengers

Travelers are advised to arrive at least 3 hours before international flights to ensure smooth boarding and security clearance.

4. Special Assistance Services

Pegasus Airlines ensures that all passengers, including those with unique requirements, travel comfortably. The Brussels office arranges:

• Wheelchair and special mobility assistance

• Medical aid and oxygen arrangements (on request)

• Unaccompanied minor (UMNR) services

• Expectant mother assistance

• Special meal pre-orders (Kosher, vegan, diabetic, etc.)

Passengers needing special services should contact the office 48 hours before departure.

5. Pegasus Plus Membership Assistance

The Brussels office supports members of Pegasus Plus, the airline’s loyalty program, with:

• Enrollment and account setup

• Earning and redeeming points

• Tier upgrades and benefits

• Partner airline offers

• Profile management and support

Members enjoy exclusive benefits like discounted fares, priority boarding, and extra baggage allowances.

6. Cargo and Freight Handling

Pegasus Airlines provides reliable cargo transport services for businesses and individuals. The Brussels office helps with:

• Cargo booking and documentation

• Tracking and delivery coordination

• Rate inquiries and payment processing

• Special cargo handling (fragile, live animals, perishables)

With a global network and efficient logistics, Pegasus Airlines ensures safe and timely delivery of goods worldwide.

About Pegasus Airlines

Pegasus Airlines was founded in 1990 and is headquartered in Istanbul, Turkey. As one of the most trusted low-cost carriers in Europe, it focuses on providing affordable, reliable, and on-time flights to a wide range of destinations. The airline operates a modern fleet of Airbus A320neo and Boeing 737 aircraft, ensuring efficiency, comfort, and sustainability.

Pegasus Airlines’ main operational hub is Istanbul Sabiha Gökçen International Airport (SAW), from which it connects passengers to over 120 destinations in 49 countries across Europe, the Middle East, and Asia.

Destinations from Brussels

From Brussels Airport (BRU), Pegasus Airlines connects travelers to Istanbul and beyond with smooth connections across its vast route network.

Popular Routes:

• Brussels (BRU) → Istanbul Sabiha Gökçen (SAW)

• Brussels → Ankara (ESB)

• Brussels → Izmir (ADB)

• Brussels → Antalya (AYT)

• Brussels → Bodrum (BJV)

• Brussels → Dubai (DXB) via Istanbul

• Brussels → Beirut (BEY) via Istanbul

• Brussels → Tbilisi (TBS) via Istanbul

Whether you’re flying for a holiday, business, or family visit, Pegasus Airlines offers convenient connections at competitive fares.

Why Choose Pegasus Airlines Brussels Office

The Pegasus Airlines Brussels Office is your reliable point of contact for managing travel plans efficiently. Here’s why travelers prefer visiting this office:

• Personalized service for bookings and inquiries

• Local assistance for baggage, refunds, and special requests

• Multilingual support staff experienced in international travel

• Corporate and group travel management

• Updated travel advisory information for Turkey and other destinations

Travel Guidelines and Check-In Tips

To ensure a smooth experience when flying with Pegasus Airlines from Brussels:

• Check-in online via the Pegasus Airlines website or app to save time at the airport.

• Verify travel documents, including valid passports, visas, and health certifications.

• Arrive early at Brussels Airport—preferably 2–3 hours before flight departure.

• Keep baggage within weight limits to avoid extra fees.

• Download the Pegasus app for mobile boarding passes and flight status updates.

Cabin Classes on Pegasus Airlines Flights

1. Economy Class (Basic & Essentials)

• Affordable fares with optional add-ons

• Comfortable seating with ample legroom

• Purchase-on-board meals and beverages

• Online entertainment and flight updates

2. Pegasus Business Flex

• Flexible ticket changes

• Priority boarding and baggage

• Extra legroom seats

• Complimentary in-flight refreshments

Pegasus offers a customizable fare system, allowing passengers to choose only the services they need, making travel both affordable and flexible.

In-Flight Experience

Pegasus Airlines offers a modern and enjoyable travel experience, even as a budget-friendly carrier.

• Buy-on-board menu featuring snacks, meals, and drinks

• Duty-free shopping with exclusive offers

• Onboard Wi-Fi (available on selected aircraft)

• Clean and comfortable cabins

• Friendly multilingual cabin crew ensuring smooth journeys

How to Reach the Pegasus Airlines Brussels Office

Location: Brussels Airport is located approximately 12 km northeast of the city center, easily accessible by public transport and car.

By Train: Take the Airport Express from Brussels Central Station (20 minutes).

By Bus: Bus lines 272 and 471 serve the airport directly.

By Car: Follow the E40 motorway to Zaventem. Parking is available near the terminal complex.

Customer Support and Feedback

The Pegasus Airlines Brussels Office values customer satisfaction and strives to maintain a positive travel experience. Passengers are encouraged to:

• Submit feedback or complaints through the official website

• Inquire about refunds and delays

• Report lost or damaged baggage

• Request special accommodations for upcoming travel

The team ensures quick resolutions to all passenger concerns with professionalism and care.

Conclusion

The Pegasus Airlines Brussels Office is your one-stop destination for flight bookings, assistance, and reliable travel solutions. Whether you’re planning a business trip, family vacation, or cargo shipment, Pegasus Airlines ensures smooth operations, affordable pricing, and friendly service. From Brussels to the world, Pegasus Airlines continues to deliver smart, safe, and accessible air travel, connecting people and destinations with efficiency and value.